Operations & Analytics Manager Chile
Hardworking, have excellent critical thinking and problem-solving skills? Are you a proven teammate, strategic thinker, and executor? Are you passionate about turning raw data into relevant business information? We want to hear from you!
As an integral member of Uber’s Chile team, you will help the strategic decision-making process and support operational perfection. The ideal candidate for this role should have excellent communication skills, excellent time-management and interpersonal habits, strong analytical skills, and the ability to clearly present information.
What You’ll Do
Drive data analysis on meaningful strategic decisions in order to improve performance
Develop analytical frameworks to support the company in new and existing markets
Build, maintain, and communicate detailed reporting models to assist city-level, regional, expansion efforts, etc.
Identify, document and quantify the impact and efficiency of our tools and processes
Support project management of critical initiatives and special projects related to the existing business, new products and expansion markets
Drive analysis and research to identify insights and opportunities for growth, while measuring the impact and efficiency of new initiative
Support teams to tackle sophisticated and ambiguous problems, often requiring a data-driven approach to capture insights and frame trade-offs (business, financial, policy, legal, etc.) to support decision-making
Develop & Optimize Processes – Scale new and existing processes to allow the business to efficiently operate and realize growth; analyze the business to track and improve metrics and profitability
Analytics – Analysis of driver, restaurant, and customer metrics to properly allocate supply, guide incentive programs, and ensure high-quality experiences on the Uber system
What You’ll Need
A minimum of 3 year of investment banking / consulting / business intelligence or related experience (we are willing to consider candidates with less experience if other requirements are met
Excellent analytical skills – you bring Excel proficiency and the understanding that there’s always more to learn. The ability to work with large data sets, synthesize findings and communicate recommendations is essential
Familiarity with technical tools for analysis – Python (with Pandas, etc.), R, SQL, etc…
Research mentality with a bias towards impact to structure a project from idea to experimentation to prototype to implementation
Diligent self-starters, great communicators, outstanding follow-through – you have a great work ethic and love the responsibility of being held accountable for the results
Balance attention to detail with swift execution
Exceptional organizational skills – Time management and great follow through on tasks is important, yet you should also have comfort with ambiguity, uncertainty and improvisation.
The ability to self-serve, investigate and get the data we require will make you much more effective in this role
Fluent or Advanced English and Spanish is required
Partner management experience is also important
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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