Human Resources Specialist / Program Lead (Buenos Aires, Argentina)
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS’s Corporate Support teams operate the firm’s core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication – whether our customer is a client or another ZS employee.
The Human Resources team develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.
HUMAN RESOURCES SPECIALIST/PROGRAM LEAD
We seek an experienced HR professional for a Program Lead position in our Buenos Aires office. The Expedition (EXPdn) Captain is an exciting new role for ZS Latin America focusing on leading professional growth and development activities for our entry-level and junior lateral hire cohort groups across business tracks and designated Latin America regional offices. This position is a hybrid role focusing on leading key ‘people’ functions: learning and development champion, performance and career coach, people development lead and employee engagement steward. The position reports to the Functional Lead and works closely with key business leaders within designated LatAm regional offices to shape the program.
Support ongoing coaching, career planning, staffing guidance and developmental counseling for assigned offices / groups;
Implement and partner with ZS teams to support an associate program curriculum, including preparation/facilitation of monthly roundtable discussions and leveraging internal experts, to bring the best to the teams’ onboarding and learning experience;
Execute and evolve the overall EXPdn program, working with the ZS leadership team to refine program elements and ensure strong participant experience while meeting business goals;
Maintain regular touchpoints with cohort participants and appropriately partner with key business and HR teams as necessary to ensure ongoing performance feedback and coaching;
Ensure program participants undertake and fulfill learning objectives associated with core competencies / curriculum necessary for accelerated learning and career progression;
Partner with key business stakeholders and HR colleagues (Learning & Expertise Development, Operations, Staffing) to support ongoing active learning and strong employee engagement;
Maintain a healthy culture amongst program participants that values and reinforces key aspects of ZS culture and core values (honesty, integrity, accountability, quality, innovation and collaboration);
Support various projects and initiatives that support the onboarding and development of the cohort group
Bachelor’s degree required (Master’s degree preferred);
8 to 10 years relevant work experience, multinational/global professional services required;
True passion for people development and engagement;
Ability to frequently travel regionally across Latin America and occasional international trips;
Demonstrated ability to establish and manage large scale learning, development or onboarding programs;
Demonstrated ability to manage individuals and teams;
Experience building strong relationships with remote and junior team members;
Experience in interfacing with international audiences and cross-office teams;
Ability to proactively and continually collaborate with colleagues (business/HR) to ensure timely, efficient, and accurate deliverables;
Excellent oral, written and interpersonal communication skills to effectively work with all levels of the organization;
Should have the ability to create and deliver presentations to large audiences;
Ability to maintain high level of confidentiality and work with highly sensitive data and information;
Excellent organizational skills and ability to multi-task while working against tight timelines;
Attention to detail and commitment to get things done;
Sense of humor appreciated!
ZS is a global consulting firm; fluency in English is required, additional fluency in Spanish is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
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